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  • Tel.: +86-755-86090024
  • E-mail: sales@forara.com
  • Website: http://www.forara.com
  • Address: 13F, Tianxiang Building, Tian'an Cyber Park, Futian District, Shenzhen, 518040, China
Forara provides a non-transferable and limited warranty to the original purchaser of Forara product. Forara warrants to the original purchaser of its products specified below that its products are free from defects in material and workmanship affecting form, fit, and function. Any claim alleging that any product fails to conform to the foregoing may be made only by the customer who purchased such product and only while such customer owns such product.

Product Type Warranty Period
QSFP+ / QSFP28 Modules, QSFP+ Optical / Copper Cables 3 Years
CFP/CFP2/CFP4 Modules 3 Years
SFP+ Modules, SFP+ Optical / Copper Cables 3 Years
XFP Modules, XFP Optical / Copper Cables 3 Years
X2 Modules, Converters 3 Years
XENPAK Modules, Converters 3 Years
SFP Modules 3 Years
CSFP (Compact SFP) Modules 3 Years
GBIC Modules 3 Years
xPON Modules 3 Years
Media Converters 1 Year
CWDM MUX/DEMUX, DWDM MUX/DEMUX 1 Year
Fiber Optical Patch Cord, Connector, Adaptor, Attenuator 1 Year

Forara, at its option, will repair, replace, or provide a credit or refund of either the original purchase price or fair market value, whichever is lower, of any product that is determined by Forara to be defective.

In the event that you need to return an applicable product for repair or replacement, Forara will provide you with a Return Merchandise Authorization Number (“RMA Number”) as well as return instructions. Please do not return your product without prior approval from Forara. Any product returned without a valid RMA Number will be refused and returned to the sender at the sender’s expense. To avoid issues at the time of receipt, please include a copy of your RMA Number confirmation within the package you return to Forara.

Limited Warranty
This warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature, or improper installation or improper operation or repairs made by anyone other than Forara.
Forara reserves the right to substitute functionally equivalent new or serviceable used parts. This constitutes Forara’s entire liability which will never exceed the price paid.
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